Welcome to Salvatore, a Swahili language learning platform provided by AmirizoTech. This Privacy Policy explains how information about you is collected, used, and disclosed by Salvatore Limited and its affiliates (collectively “Salvatore”, the “Company”, “we”, “our”, or “us”). This policy applies to your use of our websites, mobile applications (including our WeChat mini program), and other online services (collectively, our “Services”). By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described herein.

1. Introduction

At Salvatore, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal data we collect and how we use it to enhance your learning experience. Your information is handled in compliance with applicable privacy laws and is stored and processed in Tanzania unless otherwise stated.

2. Personal Information We Collect

We may collect and use the following personal information that identifies, relates to, describes, or could be linked with you:

• Identifiers: Real name, alias, country, postal address, unique personal or online identifiers, username, avatar, mobile phone number, IP address, email address, account details, and billing information.
• Commercial Information: Records of products or services purchased through our Services and transaction details.
• Biometric Information: Microphone activity, including the volume of sound during interactions.
• Internet or Network Activity: Browsing history, search history, and details of your interactions with our Services.
• Professional Information: Job history, performance evaluations, and professional certifications (if provided).
• Sensitive Personal Information: Lesson content (e.g., messages, video recordings), financial information, and other data processed only with your explicit consent.
• Device and Software Information: Device type, operating system, browser type, and similar technical details.
• Cookies and Web Beacons: Small data files stored on your device that help us track your preferences and usage.

3. How We Collect Your Information

We collect your information in various ways, including:

• Directly from You: When you register, update your profile, interact with our Services, complete surveys, or contact customer support.
• Automatically: Through cookies, server logs, and similar technologies as you navigate and interact with our Services.
• From Third-Party Sources: Such as app stores, social media platforms, and third-party account registration services, with your authorization.

4. How and Why We Use Your Information

We use your personal information to:

• Provide, personalize, and improve our Services.
• Communicate with you regarding your account, support inquiries, and service updates.
• Comply with legal obligations and enforce our rights under applicable law.
• Enhance the security of our Services and protect against fraud or unauthorized access.
• Conduct research and analysis to better understand user behavior and improve our offerings.

5. Cookies

Salvatore uses cookies to track your preferences and usage patterns on our platform. Cookies help us keep you logged in, remember your progress, and tailor your experience. You may disable cookies through your browser settings, but this may impact the functionality of certain features.

6. Location Information

To provide region-specific content and improve our Services, we may collect location data from your device. This is optional, and the data is stored securely and not shared with third parties.

7. Account and Data Deletion

If you wish to delete your account and have your data permanently removed from our systems, please contact our support team at support@salvatorelingo.com. We will process your request promptly.

8. Device Information

We collect device-specific information such as device type, operating system, and browser type to optimize our Services and troubleshoot issues. This data is used in aggregate form and does not identify you personally.

9. Service Providers

We work with third-party companies to help operate and analyze our Services. These service providers may have access to your personal information only to perform specific tasks on our behalf and are bound by confidentiality agreements.

10. Security

We take data security seriously and use industry-standard practices to protect your information against unauthorized access, alteration, disclosure, or destruction. While no online service is completely secure, we strive to safeguard your data, which is stored and processed in Tanzania in accordance with Tanzanian data protection laws.

11. Children's Privacy

Salvatore is intended for users over the age of 15. We do not knowingly collect personal information from children under 15. If we become aware that a child under 15 has provided personal information, we will take steps to delete such data from our systems.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting. We encourage you to review this page periodically for updates.

13. Your Rights and Controls

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing and receiving a copy of your data.
• Correcting inaccuracies in your personal information.
• Requesting deletion of your personal data, subject to legal obligations.
• Restricting or objecting to certain types of processing.
• Receiving your data in a portable format.

To exercise these rights, please contact us at support@salvatorelingo.com.

14. Financial Incentives

Occasionally, we may offer promotions, contests, or other financial incentives. Participation in such programs is optional and governed by separate terms.

15. Permission Authorizations

Certain features of our Services require permission to access device functions such as your camera, microphone, or location. You can manage these permissions through your device settings. Withdrawing permission may impact some features of our Services.

16. Do Not Track Signals

We currently do not respond to Do Not Track signals. However, you may control your privacy preferences by managing your browser and device settings.

17. Our Policies Regarding Children

Salvatore is designed for users who are at least 15 years old. If you are a minor, please obtain the consent of your parent or guardian before using our Services.

18. Filing a Complaint

If you have any concerns about our privacy practices, please contact us at support@salvatorelingo.com. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

19. Extra Help

If you would like this Privacy Policy in another format (e.g., audio, large print, braille), please contact us at support@salvatorelingo.com.

Last updated: [2025-03-16]